Today, we finally transferred Where To? to our own iTunes account. From now on, the vendor name is not incorrectly stated as “Sophiestication Software” anymore. After more than 6 months of waiting for Apple (and after numerous discussions with various Apple folks) to resolve the issue of transferring an iPhone App in the App Store, we finally resorted to publishing Where To as a new app under our account and removing it from sale of Sophia’s account. This procedure unfortunately causes the purchaser history to be lost since Apple does not provide any buyer details to us.
Why not wait until the next version?
Good question. Obviously it would make perfect sense to wait with the transfer until the upcoming Where To 2.0 with exciting new functionality is out. Unfortunately, this was not an option because our contract with Sophia to use her iTunes vendor account expires by end of this month. Sophia was not willing to negotiate the expiration date. So we are in a position of either killing Where To completely or doing this. Clearly, this isn’t the way I prefer to do things because it’s against my understanding of respecting customers, but I simply had no choice in this situation, unfortunately.
What does this mean for me as a (potential) new customer?
New customers who purchase Where To from now on will automatically be eligible for a free upgrade to the upcoming Where To 2.0. Think of it as a grace period for a free upgrade that begins now.
What does this mean for me as an existing customer?
First, the existing version of Where To in the FutureTap account is exactly the same as the version in the “Sophiestication Software” account.
Second, we are working to offer a price-reduced upgrade path to version 2.0 for current Where To owners who purchased it from the seller tap tap tap or Sophiestication Software.
While we know this is surprising and nasty for you, we had to take this unevitable step at some time although we delayed it as much as possible. So depending on your purchase date, you received a whole lot of updates for free. Only the next major version will be a paid upgrade. Please subscribe to this blog and/or follow us on Twitter to stay informed.
You mentioned Where To 2.0. Will it be cool?
Absolutely! We integrated a ton of new features in Where To 2.0. Most requested, the map will be built-in leveraging iPhone OS 3.0. Switching apps is no longer necessary. Then, the results automatically update while moving. Overall we think it’ll be an amazing update that you’ll absolutely love! Follow us on Twitter to watch some sneak peeks from our labs soon and to be the 1st to know when it’s available!